SGX Platinum Service
Refund Policy – Felix Financial Consulting
The client will make the payment to Felix Research as mentioned on the website. He/she is responsible for use, sales, and related taxes & customs.
Once made, the purchase decision cannot be undone. The client should get in touch with the company, in case of any doubt related to the transaction before deciding and clicking on the purchase button on the website.
The company does not accept return of products after delivery owing to the nature and format of the data. However, under certain circumstances, the management can offer refunds solely at its discretion.
Considering the confidentiality and value of the data it provides in reports, therefore, cannot grant refunds after the information has been dispatched. However, it will provide customization of the report, if it contains missing or incomplete data.